Charlie will be unavailable for contact or to see new or existing clients from 5pm 18/12/24 until 9am 7/1/25 AEDST.

In the event of an emergency please dial 000 for a list of other supports please see the list available on the contact page.

Those wishing to make enquiries for the new year can do so through the contact page but please be aware Charlie will not reply until at least 7/1/24.

Charlie responds to emails during business hours Tuesdays and Wednesdays. Please wait one week after submission before attempting to submit again.

Charlie does not provide crisis support or emergency Mental Health services.

For immediate emergency support please call 000

For crisis support please try the following services:

QLife (3pm to Midnight Daily)

1800 184 527

Offers peer support for individuals who identify as gender and sexually diverse

LifeLine (24/7)

13 11 14

Crisis support service

Suicide Callback Service (24/7)

1300 659 467

Offers free counselling and support for suicide prevention

Safe Steps (24/7)

1800 015 188

Offers free crisis support and safety planning for those experiencing domestic violence

Centres Against Sexual Assault

1800 806 292

Offers crisis support, counselling and advocacy for victim-survivors of sexual assault